RETURN OF SPECTATORS – FAQs FOR 21 AUGUST ONWARDS
Will I be able to buy tickets on the day?
Due to our capacity, unfortunately there will be NO tickets for sale on the gate on the day for our remaining 2021 fixtures – all tickets MUST be purchased in advance.
Do children require a ticket?
Although children under 18 accompanied by an adult have free entry, proof of age may be requested in some cases. No tickets are needed.
Can I use my gift voucher?
Our new online gift vouchers can be used to purchase tickets, please redeem when you book your tickets.
What are the parking arrangements?
All general parking will be in the centre of the racecourse apart from disabled badge holders. To enter the racecourse you must use the Greenhill Way entrance at the traffic lights into Winners Gym by the Volvo garage. Owners and Trainers will use their car park and enter from the main entrance opposite Tesco. Car Parking is free.
Will industry accreditation, such as metal RCA badges, be accepted?
All RCA-issued accreditation, including badge schemes, metal badges and media lanyards, remain suspended until further notice. This is due to the requirement for all attendance to be pre-booked and the strict capacity limits imposed. The RCA will confirm when accreditation schemes will re-commence.
Will cash be accepted?
Newton Abbot Racecourse will accept both cash and card payments. Our ATM will not be in operation, so if you wish to place a cash bet with a bookmaker please bring cash with you.
What should I do if I have any symptoms of Covid-19 prior to raceday?
If you or a member of your household are displaying any acknowledged symptoms of Covid-19 prior to raceday please do not come racing until 10 days following your first sign of symptoms. Your tickets will be subject to a full refund.
What is the Code of Conduct? Does it apply to me?
The Code of Conduct is a shared responsibility between the racecourse and you, the racegoer, regarding behaviour whilst on-course. The Code of Conduct is an important part of our ability to reopen and welcome significant numbers of spectators so it is vital that you familiarise yourself with it in advance.
Will I be able to place a bet when on-course?
Yes, we are pleased to confirm that there will be a full complement of bookmakers in both the Paddock and Course enclosure. We also have a William Hill Betting shop together with Tote betting facilities. Bookmakers have been advised to wear face coverings and have hand sanitiser available.
Will I need to wear a face covering?
It is recommended that you wear a face covering when queuing and in all indoor and crowded areas to protect yourself and your fellow racegoers.
Will all food and beverage facilities be open?
The carvery restaurant room, Silks coffee lounge and betting halls and bars will be open. Alfresco will be open for a takeaway service. We have an outside trailer bar, and a cans bar will also available.
The bar and café beneath the course grandstand will not be open for the remainder of this season.
Will I be able to sanitise my hands at the racecourse?
Yes, hand sanitation facilities will be available at the racecourse. Staff have also been trained to be Covid-19 secure and are fully aware of the health and safety protocols needed to reduce risk.
Will I be able to buy a racecard?
Racecards will be available at various kiosks at a cost of £3 each.
What seating areas will be available?
The seating area in the Paddock Enclosure grandstand will be open. A charge of £2 is payable per seat. You can obtain a seat badge from the General Office opposite the Parade Ring on the day. Additional seating will be in place in the outdoor areas.
Can I bring a dog?
With the exception of assistance dogs, dogs are not permitted to enter the racecourse. In the interests of animal welfare, no dogs are permitted to be left in cars, and we politely request that all dogs are left at home.
Can I bring a picnic?
Picnics are permitted but no alcohol can be brought into the racecourse, and strictly no barbecues.
What should I bring with me?
Everyone attending must ensure they bring with them:
• Your e-ticket. This can either be printed or shown on your phone.
• A face mask to be worn indoors; this is not compulsory but advised.